Customer Service
Excellent customer service is fundamental to a passengers’ overall airport experience. Whether checking in for their next adventure or welcoming them home, our Customer Service and Passenger Marshalling Officers are here to support our client’s vision by tailoring our approach to each of their needs and standards. In everything we do, passenger satisfaction is our priority, and our aim is to reflect and enhance their experience.
PRM Services
At Star Aviation we understand the importance of providing a comfortable and safe journey for clients with specific needs. Our team of highly trained professionals strive for providing an inclusive airport environment for all passengers, creating a positive and memorable experience.
Ramp Services
At Star we understand the importance of ensuring the efficient turnaround of aircrafts against strict Airline schedules. Our commitment to providing safe and efficient ramp services is supported by our highly skilled employees whilst utilising our modern well-maintained equipment. We ensure that our team works towards the target of our Airline customers and their passengers to get to their destination on time.
Cabin Cleaning
Cabin Cleaning plays a vital role in ensuring passenger comfort and satisfaction. From quick turn cleans, terminating aircraft cleans to deep cleans, our highly skilled teams understand the importance of representing our Airline partners and providing a clean and welcoming environment for all to enjoy. We are experts in ensuring that all our client’s aircraft are safe and welcoming to passengers with the expertise in sanitising, changing of linen supplies, cabin dressing, and waste removal.